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Philo won't play selections

Back40
Community Member

Philo app opens and shows  menu, but won't play selections.  Various error messages.

3 REPLIES 3

MagicAndre1981
Product Expert Alumni
Product Expert Alumni

Which error messages do you see? How do you connect to the internet? Wifi or ethernet adapter? How stable is your internet provider? 

(I can only makes guesses as the app is not available fro me in Germany) 

After multiple contacts with both Google and Philo, the app started working.  Thanks for your inquiry.

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

@MagicAndre1981, thanks for trying to help.

@Back40, we appreciate the update. We're glad to know that the Philo app is now back up and running. Please let me know if you need anything since I'm going to lock this thread within 24 hours. If you have further concerns, please feel free to create a new post.

Kind regards,
Lovely