Problem with Google TV latest update

[sfoucher]

Hi There,

I have a Google TV (4k) connected to a projector (hdmi input), suddenly the image appeared very saturated (high contrast, very bright colors), my projector has no image control settings so the problem is only coming from the Google TV. I never had a problem before, changing the image display settings (HDR/SDR, etc.) does not change anything, I suspect there was an Google update recently, anyone else having this problem?

thanks!

[Juni]

Hi sfoucher,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have, let me help you out. A few things: when did the issue start? Have you ever casted before without any video quality issues? Is the issue happening when using an app or Chrome browser? Have you tried using your Chromecast w/ Google TV on a different TV? Does it show the same behavior?

You can unplug, then re-plug the Chromecast in the High Definition Multimedia Interface (HDMI) port, ensuring the connector is plugged all the way in. If your projector has another HDMI port try to use that one then observe if it will make a difference. 

Keep me posted.
 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni