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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26907 Views
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  • 12 kudos

Chrome cast

Hello, my chrome cast that I have plugged into my smart tv keeps crashing my tv. I’ve tried rebooting it and unplugging it for a couple of days, but it still crashes my Toshiba tv. It’s a first gen chrome cast I think but I’ve only been having proble...

Cast from my phone when it is the network

I’m trying to cast to the tv (don’t know the generation, nothing on the box, but only bought it a few months ago) and the only internet access is hotspot on my phone. How do I connect the chrome cast to my phone? It seems I need a seperate network bu...

Casrting...

Okay It want let me share nothing

DazariC by Community Member
  • 1884 Views
  • 4 replies
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bbc music

Hello Neil, Thank you so much for reaching out! We understand just how frustrating it must be for you that the builtin Chromecast in your device cuts out so often. In order to try and resolve the issue you are having with Chromecast, we first recomme...

Neilm831 by Community Member
  • 999 Views
  • 4 replies
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Toshiba speakers drop out of groups

I have two Toshiba speakers TY-GC1000s and 3 chromecast audio devices, and a little while ago I noticed that the Toshibas have started to drop in and out of the audio group. My wifi footprint has not changed recently, and I have tried moving them int...

chromecast wifi connection isssue since update

I have been using my Chromecast for more than 2 years now. a few days ago the device went into update mode since then I am not able to connect the device to the wifi .I have reset my router, I have reset the Chromecast to factory settings, I have uni...

adi_0803 by Community Member
  • 1134 Views
  • 5 replies
  • 0 kudos
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