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Problem with chromecast permission

91dee
Community Member

When I ask Voice assistant for a search like "show me movies with Al Pacino"  it tells me to enable permission of personal results thru my phone ... it is turned on I turned it off and enabled it again .. my chromecast still asking me to enable personal results.. tf is going on here

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4 REPLIES 4

Senor
Community Member

I have the exact same issue with Google Home Mini and trying to make calls. It tells me I need to enable permission of personal results in the Goofle Home app. It's always been on. Restarted my phone as well as the speaker no change. Please advise us. 

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. A few questions: what Chromecast device are we working on? Is the Google Home app updated? Were there any recent changes made? Are you doing the command via Chromecast remote control, via Nest speaker, or your phone's Google Assistant?

 

I look forward to your responses.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Juni