Remote won’t work

[papsarazzi]

My remote won’t connect every time I turn the tv back on. I don’t want to keep shutting down and rebooting or using my phone to go in and remove and reconnect 

[RXShorty]

Hi @papsarazzi 

You could try updating or resetting your remote to see if that resolves things. 😊

[Kimy]

Hi folks,

Thanks for your help here, @RXShorty.

@papsarazzi, have you tried the steps suggested above? I hope you've found the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,
Kimy

[papsarazzi]

i seemed to have fixed it myself but it happened again and I had to use my phone to sort It. so far working but i reckon it will happen again 

[Alex_S]

Hi papsarazzi,
 

Thanks for the update. Monitor its behavior and let us know if it will exhibit the same issue.

Kind regards,
Alex

[Alex_S]

Hey there,
 

I’m checking in to see how it goes. Is your Chromecast Voice remote still working as it should?  I want to make sure you're all good now.

Best,
Alex

[papsarazzi]

No im not getting very pissed off constantly disconnecting and I cant reconnect. The google devices do not work as well as I hoped. Door bell doesn't chime or have door bell notification for the Iphone. People cant hear me on the door bell sometimes. The hub max you cant change the voice notifications to low and the door bell to high so I can hear it. Very annoyed. 

[Kimy]

Hi papsarazzi,

I’m sorry to hear that the steps you’ve tried didn’t fix it completely. We'd be happy to take a look into this for you. Please fill out this form with all the needed information and let me know once it’s done.

Cheers,

Kimy

[Kimy]

Hi there,

I'm just checking in to make sure that you saw my response. If you still need our help, let us know, as we would be happy to answer any questions you may have.

Thanks,
Kimy