Se desinstala el mando

[Luis1976]

Buenas...si alguien me pudiera ayudar

Pasado un tiempo el mando se desinstala solo y deja de funcionar,lo tengo que volver a emparejar con el aparato

Gracias 

[tajennifer]

Hi Luis1976,

Thanks for posting! I'm sorry for the inconvenience that you are experiencing with your Chromecast controller, but don't worry I can help you out. You can try resetting it by removing the batteries and holding down the button on the remote for several seconds, after that you can try to add the controller to your app again.

You can check out these helpful articles How to factory reset a Chromecast voice control controller and Troubleshoot the Chromecast voice control controller for more details. Please let me know if you have more questions.

Best Regards,

Jenny

[Luis1976]

Que botón es exactamente???

[tajennifer]

Hi Luis1976,

To factory reset your Chromecast remote, remove the batteries and then press and hold the home button for a few seconds. This will reset the remote to its original settings.

Let me know if you have more questions.

Best regards,
Jenny