Hello @Santosh040,
Thanks for posting in the community.
I understand your frustration with not being able to see the remote option on your Google TV or Google Home app. I apologize for any inconvenience this may be causing.
To help me troubleshoot this issue effectively, please provide the following information:
- Can you specify the exact model of your Google TV?
- What version of the Google Home app are you using?
- Are there any recent changes to your network setup or devices?
- Are you experiencing this issue with other devices or apps?
- Did you try uninstalling the Google Home app?
- Have you tried to check if it happens with another phone?
- Is this the first time you've encountered this problem?
In the meantime, you can try the following steps:
- Power cycle your Google TV, Chromecast, router, and phone.
- Ensure the Google Home app has the necessary permissions for remote access.
- Try using another phone to log in to the Google Home app.
Please let me know how it goes. Thank you.
All the best,
Jorge
