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Unable to update system of chrome cast

Boonbill
Community Member

I tried a lot of time to connect chromecast but it has been show update system and it can not update anything, i think the main problem is sysytem of google, what should i do next, ithappen around 2-4days from now

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Boonbill,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that updating issue? If not, I'd be happy to help out, since I know a device having trouble updating is hard to troubleshoot. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Have you attempted a factory reset on the device?
  • What is the firmware version on the Chromecast?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Boonbill, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran