Volume message permanently displayed

[tiangco]

When chrome casting from an iMac into Chromecast, we get this message displayed. I could not find a way to make it disappear. (But otherwise, the casting works nicely.)

"Use a remote to adjust the volume. See Chromecast settings on this TV for more options."

The Chromecast output is set to an Onkyo TX-SR605 receiver which controls the volume and relays the video output to the TV.

Any help would be appreciated.

[JenniferV]

Hi tiangco,

Thanks for posting and sorry for the late response.

Quick questions — is this only happening when casting using your iMac? How about when using a mobile device? Please try to remove your receiver under the Remote and Accessories setting in the Google TV and re add it. Rebooting your Chromecast might also help.

Keep me posted.

Thanks,

Jennifer

[JenniferV]

Hi tiangco,

Just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again.

Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again, I wanted to check back in should you still need help with your Chromecast. Feel free to let me know if you do. 

Thanks,

Jennifer