What kind display resolution not supported by Google tv hd?

[Wandog]

I have a lcd display with 1280*800 resolution. The display blink with different color when I plug in google tv hd to hdmi socket . What is the root cause? How to fix it? 

[Jeran]

Hey there Wandog,

Welcome to the Chromecast Community Forum! Check out this article on the technical specifications for the Chromecast devices. The Chromecast with Google TV HD supports up to 1080p HDR, 60 fps. The Chromecast with Google TV 4K supports resolutions up to 4K Ultra HD and high dynamic range (HDR) for superior picture quality, in up to 60 fps.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Wandog]

My display is 1280*800 and Google tv show only different color time by time. However, this display panel works normal with my laptop. So, only few kinds of resolution is accepted by google tv hd?

[Jeran]

Hey there Wandog,

By default, the Chromecast should change to the best resolution by default, or you can manually change it in the Google TV settings. Go ahead and go to your Google TV Settings > Display and sound > Advanced display settings > Resolution. From here, change the resolution manually to the best fit, and see if the problem persists.

I look forward to hearing from you!

Best regards,

Jeran

[Wandog · Accepted solution]

I had changed the resolution on another display that provides 1080p but there 1280*800 this option.

[Wandog]

Sorry, it’s “there is no”

[Jeran]

Hiya Wandog,

That's interesting, if the option for 1280*800 doesn't appear, and the potion to automatically detect your resolution isn't working properly either, it seems like the resolution isn't supported. If you have the time, would you be able to submit feedback via Google TV to let Google know that you'd like to see this resolution be supported? Google takes all feedback seriously, and the more feedback they receive regarding a specific feature, the more likely they are to prioritize it.

Let me know if you had any additional questions, I'm always happy to help.

Best regards,

Jeran

[Princesss]

Hi Wandog,

Thanks for the info. I've also checked the device settings and the resolutions available on TV however, the only options you can use is 1080p or lower. Can you try to select 720p instead and see if this would make any changes?

Keep us posted.

Best, 

Princess

[Muddi]

Hey Wandog,

I hope we were able to answer your question with the info provided by @Princesss. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.
 

Cheers,

Muddi

[Jeran]

Hey there Wandog,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Wandog]

Aye, I just can’t use Google tv hd on my 1280*800 hdmi display….

[Muddi]

Hi Wandog,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Cheers,

Muddi