04-07-2026 11:31 AM
I recently decided to "retire" all of my older Google Chromecast "dongles". I purchased 3 new Google 4K streamers in addition to the one I already had. Even though I have a very capable full-stack Omada "pro-sumer" network, I intended to use ethernet connections. I then stumbled into a real mess.
On the first attempt, I set up the hardware exactly as expected, including connecting the ethernet connection. While the setup process began appropriately on my Samsung TV, the Google Home App on my phone failed to authenticate the Chromecast device, and did so every time I tried the QR code. There were no helpful instructions in any of the "help" prompts. I did some digging with Gemini, which suggested disconnecting the ethernet and starting over on WiFi. Unfortunately, I couldn't get that to restart properly, so went with the full manual TV setup mode, entering WiFi, Password, UserName, etc., using the Chrome control via the TV. Then I shut the Google, TV, and Samsung phone down and restarted, and finally Google Home synced to show the device, instead of complaining about not being on the same network.
Lesson learned, I went to the next unit and left the unit disconnected from the ethernet connection and everything was done in a few minutes, just as expected. Additionally, the full software download occurred after the handshake, authentication, and setup had occurred, rather than as one of the first steps.
It would be wonderful if Google would remedy this issue, or else include a "popup" that says "disconnect ethernet until setup completes".
I'm posting in the hope that this will be of value to other users.
Baseline system is Arris SB8200 > Omada SG205v2 > SG2016P | 2 x SG2008P | > 4 EAP610 access points. Typically about 50 client devices online, and almost half of those are from Google.
04-10-2026 12:48 PM - edited 04-11-2026 05:11 PM
Hi dwkurfman,
Thank you for reaching out to the community. I see you were having trouble setting up your three Google Streamer (4K) devices using your Samsung TV and the Google Home app, as it was failing to authenticate your device with the Ethernet cable. I understand how frustrating this must be and I’m glad to hear that after some research, you were able to find a solution!
I really appreciate you sharing the troubleshooting steps you took. This workaround will definitely help other community members who might be facing the same setup issues. We’re always looking for ways to improve the user experience, so please consider sharing your thoughts and insights by submitting them through the feedback form. This information is invaluable for our team when working on future updates.
Please let me know if you have any further questions.
Regards,
Byron