09-25-2024 10:20 AM
Received my newly released Google TV streamer yesterday. For some reason the "Whos watching" screen missing on my Youtube App. The only thing that apperas is the "Switch Accounts" option. The only option is to switch accounts. All my other devices the "Whos watching" screen appears when I open app or click on profile picture and I can then choose the kids profile I had already created on another device. I only have this issue with the new streamer and it works correctly on 4 other streaming devices.
Thought maybe someone might have an idea to correct.
09-25-2024 12:29 PM
Hi @AjH2024
I did see another owner of the new Google Streamer observe similar with the profiles. I am asking our team and will post when I hear back.
09-25-2024 12:32 PM
Thank you so much.
Alan
09-26-2024 08:53 AM
Hi @AjH2024 Alan-
I don't have any firm info but the profiles situation is known to the Streamer team. I asked, but didn't find any workarounds either. I will post back if I do get any info. If you could also submit a feedback report that would be helpful too.
I'll keep an eye out here and merge any other threads for visiablity.