Wired connection on my Chromecast Google tv

[A_Chad_9]

Hello, I have had my Chromecast with Google TV for years.  My Wifi is somewhat troublesome and always has been.  Due to this issue, I purchased a USB hub with an ethernet adapter.  It worked and was flawless.  Recently, wile troubleshooting another issue I updated my device.  Now I am saddled with Wifi ONLY!  what happened?  

The quality of my videos has degraded to the point of being almost unwatchable.  Has google disabled by 3rd party device so I am forced to use their adapter.  (one they claimed in the beginning was not necessary?)

any insight would be great...

Android TV os 12  build April 1, 2023

[Juni]

Hi A_Chad_9,

Thanks for reaching out. That certainly hasn’t been easy for you. Let’s check what’s up.What Chromecast device are we working on? Give the steps below a try and let me know how it goes:

1. Plug in your Chromecast into a different HDMI port on your TV.
2. Reboot your TV and Wi-Fi router.
3. Reset your Chromecast device.

Regards,

Juni

[Kimy]

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

[Kimy]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Kimy