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chromecast doesnt install new apps

mauro2390
Community Member

hi,

after having had the Chromecast device perfectly functional on may TV for a month, since yesterday I am unable to install new applications. The error message says 'An error occurred. Please try again.' Besides this, the device works and the already installed applications function perfectly.

I tried to remove the cache of the google play services an google play stores, but the problem contiunues.

thanks in advance for a prompt reply and assistance.

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