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control remote chromecast with google tv (hd) not working

Victor03
Community Member

Well, I have a Chromecast 4 HD, and right after a trip, the remote control stopped working, I've already done all the tutorials I found on the internet and in this forum, now it seems that the control is on standby, it flashes quickly once every 10 seconds, and it doesn't connect to Chromecast. Can someone help me?

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi Victor03,

 

Thanks for reaching out! I understand that your Chromecast remote isn't working properly. This can definitely be frustrating. No worries, I am here to help!

I recommend visiting the guide. Troubleshoot the Chromecast voice remote. There, you'll find some troubleshooting steps that may help you resolve this.

 

I hope this helps! Please let me know if you have any other questions.

 

Regards, 

Manuel