cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

google tv remote has a constant white light

pankajBhardwaj
Community Member

‎09-10-2023 11:59 PM

google tv remote has constant white light on.

I am not able to use the remote. It's been like this from the morning today.

Product: Chromecast with google TV (4K) with White remote

TV : Samsung 40 Inch

It was working fine till today, but suddenly white light on the remote appears and keeps ON.

What is happening

0 Kudos
Reply
1 REPLY 1

Kimy
Community Specialist
Community Specialist

‎09-13-2023 06:56 PM

Hi pankajBhardwaj,

 

Thanks for posting here in the Google Nest Community. Kindly try this workaround and let me know how it goes:

 

  • Remove the batteries and give it a 2 to 3 minute rest.
  • While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
  • Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
  • Test it and observe.
  • If it persists, you can factory reset the remote and pair it again.

 

Thanks,

Kimy

0 Kudos
Reply