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"Cromecast Couldnt Be Verified "

EmilyC1999
Community Member

"This could be caused by outdated device firmware" 

5 month old Hisense TV with a built in chrome cast, stopped connecting over night. That error message comes up when trying to cast from a phone, when casting from brouses it doesn't even let you attempt says "available for specific video sites" with the option to cast grayed out, even on YouTube. 

The TV looks no different 

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Find built in Chromecast on the apps list(on the TV) Uninstall it then reinstall it, you will get the most recent update by doing this

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Find built in Chromecast on the apps list(on the TV) Uninstall it then reinstall it, you will get the most recent update by doing this

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from EmilyC1999, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran