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unable to cast google photos or screen mirror with play services 25.3.35

eighty666
Community Member

since play services updated from 25.1 to 25.3 i cannot cast locally from any google app

youtube and other remote content is fine but not originating locally

other non-google products are also fine

 

please help

(removing admin and play services updates fixes the issue but of course it auto-updates back and is broken again)

8 REPLIES 8

GabrielaG
Community Specialist
Community Specialist

Hi 

 

Thanks for reaching out to the community. I'm sorry to hear you're unable to cast Google Photos or screen mirrors with Play Services 25.3.35, but there's no need to worry; I'm happy to help you right now.

To get a better understanding of the situation, please help me out by answering the following questions:

Any additional details you can provide will be helpful.

 

Regards,

Gabriela 

 

i have 3x gen2 chromecasts, a gen1 hub and a hub max

yes

yes but even without the home app it doesn't work via any other app's ui

yes

25.4 is also broken. non google local cast apps are fine such as camera explorer and es explorer, as are google remote cast apps like youtube. everything google with local sources is broken

GabrielaG
Community Specialist
Community Specialist

Hi 

 

Thank you for keeping me updated. I appreciate the time you took to respond to my questions. 
Google Play Services app was updated today, Feb 14, 2025; please confirm if you have the last version.
Also, I recommend checking on your phone's settings that the app's permission for the microphone is turned on because if it is turned off, the Cast screen session can disconnect after it attempts to connect. To turn on Microphone permissions, please follow the steps below.

  • On the Android device, tap Settings.
  • Scroll down and tap Apps, then Google Play Services, and then Permissions.
  • Look for Microphone and slide the slider to On.

If you have more questions, please feel free to write in this post.

 

Regards, 

Gabriela 

 

mic permission's been on for the last decade. but i toggled it just for you. will you next tell me to be within 15 feet of my router or change the wifi channel?

 

issue with broken play services poor shoddy untested built-in-obsolescence rubbish code still exists

 

25.6 is also broken

GabrielaG
Community Specialist
Community Specialist

Hi @eighty666,

 

Thank you for your reply. I appreciate the time you took to perform the troubleshooting steps. I'm sorry to hear your problem is still not resolved. It is best that you get in touch with the Google Play Help Community; they can provide you with the right information and troubleshooting steps to casting Google Photos or Screen Mirror with Google Play Services 25.3.35.

Feel free to keep us posted if you have more questions.

 

Best regards,

Gabriela

 

 

 

 

nowhere on that page has a create post button how do i create a new topic there?

GabrielaG
Community Specialist
Community Specialist

Hi @eighty666 

 

I appreciate your response. I understand your concerns about publishing in the Google Play Help Community. To begin posting, click this link.

Feel free to keep us posted if you have more questions.

 

Best regards,

Gabriela

 

it says "permission denied"

 

so chrome is also broken. seriously, does anything google make in the last 20 years work? every single thing is rubbish.