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You tube cromecast

Jd19
Community Member

‎01-13-2026 09:32 AM

My you tube can't find cromecast hardly ever . All my other apps have no problem. 

Any help would be appreciated 

 

 

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humbertogarcia
Community Specialist
Community Specialist

‎01-16-2026 05:27 AM - edited ‎01-19-2026 05:04 AM

Hi Jd19,

 

Thank you for posting in the community! I understand that you can access all your apps without any issues on your Chromecast, except for the YouTube app that is difficult to find. I'm happy to look into this situation for you.

Please provide me with this important information to help me figure out the solution: 

  • Which model of streamer are you using? Here is a Google Help Center article to assist you identify your device: Chromecast and Google TV Streamer specifications.
  • What is the firmware version of your streamer? You can use this Google Help Center article as a reference: Find your device’s firmware version.
  • Are you using an Android or an iPhone device?
  • Is your smartphone's operating system updated?
  • Are you using the latest version of the Google Home app? If not, the Google Nest Help Center article provides useful instructions: Update the Google Home app.
  • Do you have a Standard or a Premium YouTube account?
  • How far is your streamer from the router?
  • Have there been any recent changes to your environment, such as a new Wi-Fi network, power outages, or the addition of new smart devices?
  • What steps have you already taken to resolve the issue?

I look forward to your answers, so we can proceed with more specific troubleshooting steps.

 

Regards,

Humberto

 

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