I ended up having to uninstall all the smoke detectors and thermostats.
Once everything was uninstalled, I reinstalled everything. I started
with the new devices so that the older ones would take to the Wi-Fi…
Apparently, on dual band devices, the ne...
Thank you! I got Melissa Bot yesterday who seemed genuinely concerned
about my issue... However, I was not able to find a resolution in the
hour I spent... Will try again today!
I am having the same issue after upgrading my wifi. I have followed
every step from the troubleshooting guide but the protect will not join
the wifi...