Google Nest Community

I resolved the issue by restoring the Protect to default settings and changing its room assignment to match the “assisting” product’s room. This bit of nuance was not documented anywhere. Hope this helps!

I’m experiencing the same problem. None of those steps work. Why did they make it impossible to change the Wi-Fi on Protect devices?

I’m experiencing the same problem. Nest/Google has made it extremely difficult to change the Wi-Fi on Protect devices. I have not found a solution.