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Hi Ana - thanks for this. As far as I know, I don't have a case ID but I
can certainly answer your questions:1. Type is a Nest Thermostat E2.
Installed last year sometime, don't currently have access to exactly
when3. Issue has occurred after install...
Mine has too. Just died and won't power-up. Google support is
non-existent - no way to contact them direct - how do we get a
replacement thermostat please?
