Google Nest Community

bert · 09-23-2021

Hello, I have a Nest Hello that went offline at 3:00 AM (four hours ago) and now has a blinking green LED. I tried reset (through the rear pin hole). I tried Factory Reset by also holding down the doorbell button and rear pin hole (for more than 10 s...

bert · 09-30-2021

Thanks for replying, but I think the consensus is that the Doorbell is dead and I need to buy a new one. I probably bought it two years ago, not sure if I can find the receipt so I suppose no warranty applies.

bert · 09-23-2021

No sound on reset, no color on the bottom ring. When I hold the ring depressed, while resetting with the pin in the back, the only action is that the green LED stops blinking It resumes blinking shortly after letting these buttons go, even after hold...

bert · 09-23-2021

It's 20 V. The chime still works if I disconnect the ring doorbell and touch the wires together. Nothing has changed in the house circuit, was working for at least a year before early this morning. Either a software update bricked the Hello, or it ha...

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