Google Nest Community

Update. From my last phone call, I asked to speak to their manager but they were unavailable and were supposed to call me back the next day. Still waiting for that call…2 days later.

Yes, it’s very sad that nest won’t acknowledge this and I guess they don’t value their customers or company because it looks like a terrible product design and it is outside for everyone to view ! Lol

Mine looks worse! It’s so baddddd…. Either way, Google should be replacing their expensive crappy defective items.