I am a NEST AWARE customer with a few cameras on my property.Today I was
observing "live" on my camera someone picking flowers from my backyard
at 6:19am. When I wanted to show my wife what was on the camera, there
were no events between 3am and 8am....
Hello, my Nest Pro outdoor camera is installed 50 ft up in the air under
the roof. I need to change Wifi settings on it (we got a better
network), but I do not have a lift and would like to avoid calling
expensive people to climb there. How could I u...
Hi Brad,The solution was found. Like everything else in life, it
involved paying more. By upgrading from NestAware ($60/yr) to NestAware
Plus ($120/yr) we received actual 24/ 7 recordings stored. for 10 days.
Thanks for your help Alex
Hi MplsCustomer,Thank you. I just upgraded my NestAware to NestAware
Plus. That seems to be the correct answer to my issue.So sad I didn't
know about this upgrade before: I probably won't be able to restore that
6:19am event. Thanks againalexAlex
Thank you. How do I change sensitivity? I have it HIGH in Quality and
Bandwidth.I think the issue is that my cameras (even though I bought
them in 2020 and earlier) are not really 24/7 recording. It was an
advertisement lie. The so-called "events" ar...
Thank you, but that is exactly what Customer Service rep said. However
it doesn't address the issue. The Activity Zone still records what the
system thinks it should record missing a lot of content. How could I