Google Nest Community

daddowam · 07-25-2022

Recently purchased nest cam for outdoors that is plugged in to power point and have nest aware plus subscription. I can download events but I can't clip recordings when there is someone talking and no motion. We need to provide those recordings to th...

daddowam · 08-01-2022

Thanks JT From what MplsCustomer wrote it seems like the VP of Google Nest is aware of the customer concerns and has said that there should be a resolution to this lack of functionality this year. It would be great to find out if this is true and whe...

daddowam · 08-01-2022

Hi JT,I'm a bit confused, in an earlier reply from you, you said the camera and software can only download events. I have successfully downloaded events but I need to download recordings that are not events. The software does not allow this functiona...

daddowam · 07-31-2022

Hi JT,Thanks for checking in. Unfortunately the steps shared haven't helped as the functionality in either the camera or software is not there to do what we need, make clips from the 24/7 recordings that are not events. If you could update us all on ...

daddowam · 07-29-2022

Hi JT,I have a nest cam indoor/outdoor battery which I keep plugged in to the power with the supplied cable. I also have the nest aware plus subscription so the camera records 24/7 and saves 10 days of continuous recording. I can download an event wh...

daddowam · 07-27-2022

Thanks for your reply but sad to hear nothing has changed for nearly a year. It just doesn't make sense oh having 24/7 recoding but you can't do anything with the recording. Here's to hope that something changes this year and clips can be created. Pr...

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