Google Nest Community

I figured it out! It was the batteries. I had just replaced them about 2 months ago, and it did not give notification that batteries were low even after the reset. I reset it another time and it finally said batteries low. Replaced and it worked imme...

Same problem, it’s worked for years until this. 

Lock still isn’t connecting for me, now just makes a tone if I press the white button that I’ve used to pair it previously. I guess I’ll be trying another factory reset but I don’t see why that would work when it didn’t before.

Same problem for me. It’s worked fine for 2 years. Had to reset it a few days ago and then it worked for a day and went offline again.

I’m having the same problem after it working fine for 2 years. I’ve tried resetting everything, which works, but then it goes offline again soon after and I have to do it all over again.