Google Nest Community

helloarchitect · 08-12-2022

I bought a Nest years ago through SoCal Edison’s rebate program. The Nest was defective upon installation and, after troubleshooting with Nest, was issued a replacement. It turns out this unit was also faulty.Now that I have a newborn baby, it has be...

helloarchitect · 09-08-2022

Thank you, Ryan. I just received the replacement and need to charge it via USB. Will report back if anything is amiss. Otherwise, if all works as hoped, I will place the old units into the box and return. Thanks again-

helloarchitect · 08-31-2022

Thank you, Jake!

helloarchitect · 08-23-2022

Hi guys, Still having issues. A previous call with Nest determined my Y node on the backplate is defective. Model: Nest Thermostat E (1st Generation), Display-4.8, Backplate-7.6Serial: I can provide if needed.Wiring configuration: Y1 cool, G fan, R p...

helloarchitect · 08-12-2022

To add: in a previous troubleshooting call to Google, the agent — without running through wiring troubleshooting — told me his solution: hire an HVAC company to figure out why the A/C isn’t working. Had I done this, it would have been an additional w...

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Google replaced a defective nest with another defective nest

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Re: Google replaced a defective nest with another defective nest

Re: Google replaced a defective nest with another defective nest