Google Nest Community

dantaro3 · 08-22-2022

My Nest Hello doorbell, the outside is peeling, I actually purchased 2 doorbells (2 different homes), and my first had this issue. I was sent a refurbished unit. Now my 2nd unit is peeling also. Can google help me with this? I think this is surely a ...

dantaro3 · 09-15-2022

Hi Archie, thank you! I filled out the form and received a resolution. Very satisfied with Google's quick action.

dantaro3 · 09-05-2022

Thank you @janthadeus

dantaro3 · 09-01-2022

I have the same issue, but the bubbling and peeling is much worst. The feeling I get is that Google will not be able to help with a replacement or a resolution, the reason we chose to purchase this product and give it a shot with the assumption that ...

dantaro3 · 08-28-2022

Thanks Brad, I emailed support, no reply for 4 weeks. I can assume there isn’t a fix for this(replacement face cover or even a refurbished unit). There’s no way I would buy a new one and get stuck with same problem after 2-3 years.

dantaro3 · 08-28-2022

Thank you for your feedback. I guess what everyone is saying is that this issue is known and Google corporate won’t help with a repair unless it’s within the 1year warranty period. I already reached out to support and mailed all the details, been 4 w...

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Google Nest Hello doorbell is peeling

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