Google Nest Community

I have this product for a couple of months and, in all that time I have no info on the screen, just the home logo. I have everything on the forums, resetting the stat and the Wi-Fi, the heat link is installed but the stat won’t link. It is the type w...

I have posted my problem a couple of times, and have had some replies with offers of help but, when I reply it bounces back to me from Mail demon. Very frustrating

Tried every way, resetting etc thermostat won’t connect with heat link.

I have nest thermostat E, the one where the display sits on a shelf etc. I have been trying on and off for weeks to set it up. 1st the display only shows the black and white home logo (no menu) I can connect to Wi-Fi but it won’t connect to the heat ...