Google Nest Community

Cindyc01234 · 04-08-2022

Cannot reboot, reconnect nest thermostat to the internet. Screen on device only shows the Google G logo. Ring on the device does not respond. So can't go through reconnect steps.

Cindyc01234 · 08-31-2021

My Nest thermostat display is on, when I adjust the ring to change the temperature, it says press to change, the thermostat does not respond to the press. I have reset and done a hard reboot. Nothing helps. The only way to adjust the temperature is t...

Cindyc01234 · 04-19-2022

See my reply above. Not happy about having to buy an expensive replacement thermostat. Who knew these only last 5 years! 

Cindyc01234 · 04-19-2022

So, relying to the emails that you get, doesn't get posted here! Just so everyone knows. Sadly I had to fork out more $$ to buy a new thermostat. Nest only last 5 years. So buyer beware.

Cindyc01234 · 09-13-2021

And no error messages.

Cindyc01234 · 09-13-2021

Yes, what I had said in my last reply was that the only thing I can do with the ring on the Nest is move the temp display, but it will not respond to selecting the temp to make a change. So no, I cannot use any other features. I must use the app to m...

Cindyc01234 · 09-13-2021

Hello Hilary. I did respond to the email that generated. But it came back undeliverable. What actuallyhappeningis that the ring will respond to moving a temp. But when you press to selectit doesn'trespond. I can only make changes in the app.

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