Google Nest Community

Danny1974 · 09-09-2022

Hi. I purchased a Hello wired doorbell. We have tried to connect multiple times. When in final stages, error code NC008 pops up. The voltage is 16v ac at doorbell. We have tried moving to the hub, tried with firewall off. The bell is showing blue. Th...

Danny1974 · 09-17-2022

Hi. Form filled out. I've already tried support though. I think my only option is to try and find somebody who repairs them or updates software etc. Ive removed it for now. Thank you.

Danny1974 · 09-12-2022

Hi Archie. Initially I needed advice as it would only work as a doorbell. The camera will not connect at all Tried everything on all different forums. No luck in getting a solution. Spoke to support who were helpful but could not fix the issue. Witho...

Danny1974 · 09-12-2022

They did offer a replacement but although never used the receipt is missing. I basically bought on trust from someone. The bell was new but I cannot give proof of purchase. That said, the ring doorbell is so good and very user friendly. A steep learn...

Danny1974 · 09-12-2022

I contacted Google support. They were very friendly and tried to help, but unfortunately it was no good. After a week of trying, I had to buy a ring doorbell and was set up in about 20 minutes. Thank you.

Danny1974 · 09-09-2022

Thank you. I can set up an other doorbell fine. I think the google one is faulty but typically have no receipt of purchase. The code mentions firewall or other connection issues but there is nothing wrong there. When powered up should the camera stat...

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Error code NC008

Re: Error code NC008

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Re: Error code NC008

Re: Error code NC008