I just heard back from them. They are going to replace the Heat Link
(should be with me in 2-5 business days) and cover the cost of
installation up to £100. They will also cover the cost of a temporary
thermostat or on/off switch up to a cost of £30 ...
I spoke to the Nest customer services team on Monday (phone number 0808
1692307) and just received a call back now. They are going to replace
the Heat Link (should be with me in 2-5 business days) and cover the
cost of installation up to £100. They w...
You can call them on 0808 169 2307. Expect to be on hold for a while and
then told that your case will need to be referred to a more senior
person who will call you back within 24-48 hours (it's been around 40
hours for me, but still no call yet...)
Exactly the same issue for me, heat link is about 18 months old and has
just given up (just had an electrician out giving me the joy of spending
£275 to hear that there's nothing wrong with the electrics, it's the
heat link) meaning no heating and no...
