Google Nest Community

RZulewski · 10-29-2022

New Google Nest Pro has lost internet connection three times. Each time I had to unplug each device for it to work again. The Pro devices are replacing original Google WiFi mesh that worked like a charm. Are the Pro devices still in beta? One more ou...

RZulewski · 11-21-2022

Good day, fellow beta testers,A bit of humor, as Nest Wifi Pro was certainly not ready for deployment. I hope that those of you who still have devices get better results with the latest patch. Unlike you, I lost faith that Google wants to solve the p...

RZulewski · 11-14-2022

Join the group, if more people return the broken devices, then maybe Google will stop selling the devices and fix the problem.

RZulewski · 11-13-2022

Jhonleanmel, why is your text marked as the "answer"? Instead, you should let customers know that there isn't a fix, and that they will have to power recycle the devices every time it loses connection to the internet.

RZulewski · 11-13-2022

BBender716, sorry to hear that you have joined the unhappy souls that mistakenly bought Nest Wifi Pro devices. They certainly have a bug that makes them unreliable. Don't waste your time trying to find a fix, if yours don't work, send them back befor...

RZulewski · 11-10-2022

Jeff, yes I have been working with both the Nest and Store support teams without any progress. I have several case numbers, try this one. Re: Your Google Support Inquiry: Case ID [5-7775000033451]

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Google Nest Pro lost connection to internet

Re: Wifi Pro offline every day, needs power cycle

Re: Wifi Pro offline every day, needs power cycle

Re: Wifi Pro offline every day, needs power cycle

Re: Wifi Pro offline every day, needs power cycle

Re: Google Nest Pro lost connection to internet