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Nancy5 · 11-19-2022

So I entered all my wires in the app including W2 but when it came to showing me where to put each wire the diagram in the app showed all the other correct wires but instead of W2 it showed W1 in the left bottom connection. Is it ok to put the W2 wir...

Nancy5 · 11-28-2022

Hi Mark, I think I am ok now. I reinstalled and see I was confused by the step explaining which label to put on the wires versus what was the original designation in the old thermostat. Thanks for reaching out.

Nancy5 · 11-28-2022

Nancy5 · 11-28-2022

Nancy5 · 11-28-2022

I am still not sure it's right. Why does the app show me where to put the W1 wire instead of the W2 I selected that I have? I never selected the W1 wire in the setup process

Nancy5 · 11-26-2022

Hi Mark, it appears to be working but I thought it strange that all the wires in the diagram in the app matched up except it showed W1 while I had entered W2 when you select which wires are in the old thermostat.

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