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Alissa_D
Community Member
since
09-05-2021
09-12-2021
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About Alissa_D
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TD030
09-05-2021
I’m having trouble adding a second thermostat to my app. We have 4 total that need to be added and all of them are giving me this error code, I have done all the troubleshooting that is available in these forums. Has anyone found the answer yet?
Re: TD030
09-12-2021
FYI I was able to resolve this issue by resetting the WWN Connection on all the thermostats then starting from scratch
Re: TD030
09-10-2021
I have restarted all the thermostats multiple times. I see this has been an issue for other customers, but there is never a result icon posted.
Re: TD030
09-10-2021
I have attempted all of that. It doesn’t matter which thermostat of the 4 I link first, all following thermostats give me the same error code.
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