Google Nest Community

Castromom77 · 11-23-2022

I recently installed a Nest thermostat and doorbell in my home in NY. This is not my primary residence and did this to control the heat for my tenant. Now this thermostat has been offline for almost 8 hours and I keep reading that I have to be at the...

Castromom77 · 12-10-2022

Hi there,I have went back 2x in the last two weeks to troubleshoot and the very last trip a few days ago I was provided a new NEST. Guess what? Same issue! After researching possible causes I learned that if there is no C wire, the nest will not hold...

Castromom77 · 11-29-2022

Hi Edward- I will be heading to NY later this week to troubleshoot from the location. To answer some of your questions:Nest learning thermostat- 3rd generation.Wired with Rh wiring.Not sire of the power reading since I haven't seen it in person.The o...

Castromom77 · 11-24-2022

Thanks for the response, Patrick.I have a Verizon router at the home and there are 4 other devices connected to it. This includes a Google doorbell camera. They don't seem to have any connectivity issues at all and haven't gone offline. I recently pu...

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