Just to follow up here on progress (or lack there of). On December 4th,
I was told my case was being escalated to someone on the engineering
team, and I could expect an update "within 1 business day." On December
15th, I contacted support again to in...
Agree with what you're saying. I did not mean to imply I was justifying
the Nest behavior with reagard to mesh wifi or multiple APs, Just trying
to explain a work around that might work for others despite the app
being horribly broken. I also agree w...
Regarding: "The only thing (I'm guessing) that would explain the hotspot
method not working is that the phone itself was connected to your wifi
at the time."It probably depends on the phone brand and model, OS and
version, and other config settings. ...
Yes, my phone was disconnected from wifi and using mobile data when
using personal hotspot. Regarding: " it seems to me that for some reason
the nest wants each unit to go through the exact same router/access
point." I'm inclined to agree with you. I...
So... I disabled one of my wireless access points and ensured both
Thermostats and my iPhone were connected to the same access point. AND
IT WORKED! I have no idea why using my iPhone's hotspot or my wife's
hotspot didn't also work.Here's what I did:...
