They haven't refused (yet), they just haven't initiated the replacement
after two weeks of support calls. In my opinion, I believe this issue is
wide-spread and appears to be only affecting Gen 2 doorbells. I've seen
other posts on here where custome...
I spent hours on support calls troubleshooting this issue. They finally
directed me to remove the chime puck. Now my indoor chime works as
normal. However, trying to get google to issue a replacement chime puck
has been an exercise in futility. They ...
I'm also having the exact same issue, it's definitely related to
bluetooth . I suspect this is also causing the reported issues with the
chime puck not functioning.