Google Nest Community

rt128 · 07-21-2024

Why do my nest display screens no longer wake up and show status when I walk by? even if I stop and hang out in front of them and even when I place my hand directly in front of them the screen stays asleep. Only when I physically touch the nest will ...

rt128 · 12-12-2022

Trying to add a 2nd Google Nest Gen 3 which is having trouble connecting to an assisting Nest product - error TD014(0.64)I have a Gen 3 Nest on the first floor running fine. It's about 15 feet away from this 2nd Gen 3 I am installing for the second f...

rt128 · 07-28-2024

Dear Manuel, thank you SO MUCH for your suggestion. I did set the wake on approach setting based on your guidance. Unfortunately the behavior has not changed - it still does not wake up the display when I am near. However if I set the cooling/heating...

rt128 · 01-05-2023

This problem is resolved thanks to the help of a very sharp Google Nest phone support person named Bert.For the record and for future reference, here's how the problem was resolved:Created a new Home in the Nest app. Added the second floor Gen 3 Lear...

rt128 · 01-03-2023

Hi @Jhonleanmel When I try to add it I get "Something went wrong - the app is having trouble connecting to the assisting Nest product" Wi-Fi network, TD016(4060)the distance between the two thermostats is about 10 feet - one is on the first floor and...

rt128 · 01-02-2023

Yes I still need assistance please. This problem has not been solved. Sigh.

rt128 · 12-27-2022

Thinking about this some more I wonder if there might be a setting on the functioning First Floor Gen 3 Learning Nest that is preventing it from assisting the Second Floor Gen 3 Learning Nest when I try to add it to the app?

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Nest screen no longer wakes up when I walk by

Adding a second Nest Learning Gen 3 can't find an assisting nest product but there is one!

Re: Nest screen no longer wakes up when I walk by

Re: Adding a second Nest Learning Gen 3 can't find an assisting nest product but there is one!

Re: Adding a second Nest Learning Gen 3 can't find an assisting nest product but there is one!

Re: Adding a second Nest Learning Gen 3 can't find an assisting nest product but there is one!

Re: Adding a second Nest Learning Gen 3 can't find an assisting nest product but there is one!