Google Nest Community

NotsoGoodle · 02-27-2023

Is anyone having issues with their Nest Wifi Router and/or experiencing poor customer service or support from google?Nest Wifi Router (manufactured March 2020) stopped working a few weeks ago. Got conflicting messages from 4 different google support ...

NotsoGoodle · 03-14-2023

Thanks @NicC .I’ve had it with Google and their poor product and services.Moving onto another vendor.

NotsoGoodle · 03-01-2023

Thanks for sharing @NicC I am appalled hearing Google have know about this for nearly two years and done nothing for most of its customers. Customers and industry regulators should be pushing them on this. My device just will not work. Can’t connect ...

NotsoGoodle · 02-28-2023

Unfortunately it is a very frustrating situation.It is a big shame they refuse to do anything about it.When a tire 1 organisation like Google are aware of an issue with their products affecting hundreds if not thousands of people and ignores it, they...

NotsoGoodle · 02-22-2023

@AbigailF thanks for the reply and offer to look into the case.The customer service/support experience is the worst I’ve encountered. The replacement wifi router has the very same issue.I’ve had to chase Google on multiple occasions to no avail. Afte...

NotsoGoodle · 02-18-2023

Sorry you’re experiencing issues with connectivity. Not sure you can improve this. I have a similar issue to you. The Nest wifi system has some hardware problems.The Google eco system I’ve found painful and their support can be somewhat incompetent. ...

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