Hi Jenelyn_O, Yes, it showed TD009 (18.1) if I remember correctly. The
guidance on the app pointed me to the same article which I have tried,
no joy. There are four issues. The proximity sensor does not always
detect me, I have to press the thermosta...
Try and press and hold the screen until the Google logo appears. This is
considered a restart. I am having a similar issue today. After I had the
Nest thermostat 3rd gen running very well for more than a year and a
half, we woke up this AM with the h...
The problem that you describe is one of my current problems that come
and goes. This happened after my thermostat disconnected from my account
and became unresponsive to walking by or turning the ring. I did a
factory reset and uninstall of the app t...
