Google Nest Community

Yes I submitted the form

Yea still having issues but another specialist is helping me on another thread. Thanks for your help

Hello,Yes all the wires are detected and yes I have the blue wire going to the C terminal

Yes as I stated in my previous post, it will only work when I take it off the wall and charge it with a USB cable.

Hi Jenelyn, It was working fine up until recently where it just restarts on its own, and even after the green blinking light goes to yellow then goes to red, it stays on red and will not work at all unless I take it off the wall and charge it with a ...