Google Nest Community

rburgoon · 04-25-2023

I contacted support regarding my Google Wifi. The download speed drops more than 75% from the router to the farthest room - 75-80 feet away using 5 wifi devices. My first call was approximatley 3 weeks ago and have probably made 15 phone calls. I kee...

rburgoon · 05-11-2023

I will have to get back to you when I get home. Thank you for your time.

rburgoon · 05-11-2023

My case number is 0-0371000034519. Any help would be appreciated.

rburgoon · 05-11-2023

Still have not heard from Tier 2. I called again and went through for the 3rd time placement of the nodes but still have less than 70 mbps at the far end of the house. It starts at 455 mbps at the router. The rep said it must have some obstructions b...

rburgoon · 04-28-2023

Thank you for the response. I will be glad to share anything that will help. The short of it is that I have a one story ranch house where I have the wifi Pods (not sure what they are called) no more than 20 feet apart and very little in between excep...

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No response from Tier 2 support after numerous phone calls

Re: No response from Tier 2 support after numerous phone calls

Re: No response from Tier 2 support after numerous phone calls

Re: No response from Tier 2 support after numerous phone calls

Re: No response from Tier 2 support after numerous phone calls