Google Nest Community

TowardTheBlue · 06-03-2025

My Max is in the Preview Program and I have Nest Aware Plus. This page says it should be on x.2600, but x.2900 was pushed to it. Starting at 03:31 CT Fri May 30, the camera stopped feeding/recording and still shows unavailable. Have cycled power on d...

TowardTheBlue · 06-12-2025

This response provides absolutely no benefit. I'm attempting to get the attention of product specialists because submitting feedback and opening a ticket has resulted in no acknowledgement, let alone resolution, of the issue. How did my device get th...

TowardTheBlue · 07-13-2023

Yes, it is working for me now. Made a call from Android phone to the Hub Max and was able to hear from its mic. Recordings are also fixed. Thanks for following up!

TowardTheBlue · 06-06-2023

Same issue, same disgust. I'm also going to ask for a refund on my Nest Aware subscription as there is nothing recorded.

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Wrong FW pushed to Hub Max; camera not functioning

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