Google Nest Community

ereilly220 · 07-05-2023

I am getting 25v from the transformer to the base plate, however when the thermostat calls for AC im only getting 18-20v to the Y wire which is not enough to turn on the condenser. I had contacted google about it last year and they told me it was the...

ereilly220 · 07-21-2023

Sorry that was a mistake I meant to say calling for ac, i will edit that message so its clear for anyone searching.

ereilly220 · 07-20-2023

The thing is the ac works perfectly normal with the honeywell which is what ive been using for the ac, last summer when I contacted google they told me it was the backplate and I had to pay for a new one then return the old one for a refund. That did...

ereilly220 · 07-20-2023

I can test that tomorrow but what would that show? The unit works great with regular honeywell thermostat

ereilly220 · 07-20-2023

No humidifier or dehumidifier on this unit. I took the reading from the transformer which is reading 26.7v, at the plate its the same. When I hook the thermostat back up and call for ac, the reading at the inside unit going to the condenser is where ...

ereilly220 · 07-20-2023

If anyone is having this issue and cant figure it out, do yourself a favor and go return it to whatever store you got it asap. Otherwise google will string you along till its too late and will not replace it for you without paying for a nest pro inst...

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Nest thermostat not providing 24 volts to Y wire

Re: Nest thermostat not providing 24 volts to Y wire

Re: Nest thermostat not providing 24 volts to Y wire

Re: Nest thermostat not providing 24 volts to Y wire

Re: Nest thermostat not providing 24 volts to Y wire

Re: Nest thermostat not providing 24 volts to Y wire