Google Nest Community

disappointed_ · 02-10-2022

Looking to replace my nest thermostat, pretty new under warranty, never worked and was abandoned by Google. Thye are not very interested in repairing or replacing faulty units..What would be a good thermostat to consider in Europe for a gas combi boi...

disappointed_ · 11-16-2021

Hello Nest UK. I am looking for the legal department for NEST UK to file a small claim against the company. I have a thermostat that is under warranty for the next almost 2 years, the home / away using the sensor is not functioning. Also the Google H...

disappointed_ · 05-26-2022

Hey beautiful words and desire to have the thermostats working as promised. a few months later and google is not able to fix this. So what’s the fix for having the thermostats going into eco mode by using the sensor ?

disappointed_ · 02-14-2022

Hi Cristian it’s been shared with over 10 google specialists by now. Google USA said a replacement must be made and they requested the European office to issue one. google Europe never replied to their messages. At some point a lot of personal info w...

disappointed_ · 02-11-2022

Thank you Neil , I’ll look into hive. Was also suggested ecobee that is HomeKit compatible. I agree with your thoughts in my case I bought this for as pacific need that was the home /away function. It never worked and google never wanted to fix it. i...

disappointed_ · 02-11-2022

Hi Alex thank you for your message. The nest doesn’t switch from home to away or vice-versa based on the movement inside of the unit. Even if the sensor detects the movement the thermostat will never switch to away or home. Multiple times the thermos...

disappointed_ · 02-10-2022

https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_en.htmi tink this is the only way out

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Best ( can't be hard ) alternative for nest thermostats in Europe

Nest UK legal department

Re: Next app: Home/away assist (again)

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Re: Next app: Home/away assist (again)