This makes me think the software is going into some kind of standby and
then stops communicating with the camera. This explains why paying for
the subscription would work because the software would never stop
talking to the camera. I am going to give...
Don’t think it’s just for the subscription service but to update to
their newer cameras. As of now most of us haven’t been able to be in
contact with Google let alone a senior support specialist and they
aren’t answering anything on this thread so th...
But this isn't a warranty issue. They broke the connection in the
software. The hardware has been working fine. Them putting it off that
the hardware just happened to break on everyone the moment they migrated
is laughable and insulting
That’s crazy unethical. I already paid for the expensive camera, I
shouldn’t have to buy their service (that they also went up in price on)
to make them work again when they worked fine without it.
Absolutely feel duped! They knew what they were doing to make our
cameras obsolete. They even went up on their cloud subscription prices
for video instead of stills. Why would I pay for something that doesn’t
even work? They definitely should be held...
