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case number is 3-9816000035160 Here is the information you requested Model Dropcam HD Serial no. ############ Software 217-610040 MAC ############ IP 192.168.1.137 Model Dropcam Pro Serial no. ############ Software 217-610040 MAC ############ IP 192....

I filled out the form. Let me know if you need anything else. Thank you!Roger

Good luck. Similar situation here. No help from Google Store or any others at Google. Any help will be appreciated.

What if you didn't receive this Google Store Link? Believe me, I've tried. I have Nest Aware and 2 drop cams. Anyone have this link?