This is obviously a problem with the unit. As others have mentioned, I
suspect a sub-standard Wi-Fi model file. After 2 replacements, neither
of which worked properly, I finally called my alarm company who
installed it originally. They are coming thi...
Did online chat with support. My unit was only 5 months old. Replacement
came today and was also defective with a different problem. Spent
another hour troubleshooting with them and ultimately they are sending a
replacement for the replacement. UGH!
